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Carrillo, P (2004) Managing knowledge: lessons from the oil and gas sector. Construction Management and Economics, 22(06), 631-42.

Chew, M Y L, Silva, N D and Tan, S S (2004) A neural network approach to assessing building façade maintainability in the tropics. Construction Management and Economics, 22(06), 581-94.

Ho, M-F, Drew, D, McGeorge, D and Loosemore, M (2004) Implementing corporate ethics management and its comparison with the safety management system: a case study in Hong Kong. Construction Management and Economics, 22(06), 595-606.

Johnstone, I M (2004) Development of a model to estimate the benefit-cost ratio performance of housing. Construction Management and Economics, 22(06), 607-17.

Lowe, D J and Parvar, J (2004) A logistic regression approach to modelling the contractor's decision to bid. Construction Management and Economics, 22(06), 643-53.

Rooke, J, Seymour, D and Fellows, R (2004) Planning for claims: an ethnography of industry culture. Construction Management and Economics, 22(06), 655-62.

  • Type: Journal Article
  • Keywords: Procurement; claims management; organizational culture; ethnography; ethnomethodology
  • ISBN/ISSN: 0144-6193
  • URL: https://doi.org/10.1080/014461904200026324
  • Abstract:

    Claims by contractors for additional payments have been identified by commentators as a major source of difficulty in the industry. Ethnographic research with industry members reveals some key features of planning practices that underlie such events. Claims are sometimes planned at tender stage and sometimes during the course of a project. One practice at tender stage is a pricing technique that minimizes the tender price while maximizing the out-turn cost of a contract by exploiting mistakes in the bill of quantities. Another is the programming of work to maximize its vulnerability to delay. More reactive techniques may be employed during the course of the project, often to make up for an unanticipated increase in costs. These and other similar practices may be reported as features of an integrated culture, defined in such a way as to encompass activity and reject Cartesian dualism. The unique adequacy requirements of methods are suitable criteria for the evaluation of such reports. The claims culture arises from economic conditions in the industry, which include low entry barriers and competitive tendering. However, removal of these conditions alone cannot guarantee that the practices will cease.

Trigunarsyah, B (2004) A review of current practice in constructability improvement: case studies on construction projects in Indonesia. Construction Management and Economics, 22(06), 567–80-.

Wong, E O W and Yip, R C P (2004) Promoting sustainable construction waste management in Hong Kong. Construction Management and Economics, 22(06), 563-6.

Yang, I-T and Ioannou, P G (2004) Scheduling system with focus on practical concerns in repetitive projects. Construction Management and Economics, 22(06), 619-30.